FAQ

Do I need a referral from my Doctor?

No! We are direct access, meaning you do not need a referral from your Doctor to be seen for physical therapy. If you have had a recent surgery, we ask that you upload your protocol or specific instructions from your surgeon into the online paperwork, or bring it to your first session.

Do you take insurance?

We do not accept insurance, as we are an out of network provider. Some insurance companies (except Medicare, Medicaid, and some HMO’s) will provide reimbursement for payment to out-of-network providers. This is the patient’s responsibility to work with their insurance provider to determine if they are eligible. We are happy to provide receipts if necessary for possible insurance reimbursement purposes.

Why don’t you take insurance?

Delivering the best possible care to our clients does not always align with the rules that insurance places on a physical therapist. After working in the insurance model for years, I want to be able to treat patients by doing what is best for them, and without being limited by insurance rules and restrictions.

Traditional physical therapy has you seen 2-3 times per week. At Arch Physical Therapy and Fitness, we value your time and money. Each session is one-to-one, designed for client-centered care, leaving time to teach you how to manage your pain and improve function on your own in between sessions. This opens the possibility to decrease the frequency that you need to be seen compared to traditional PT. Copays for visits 2-3x/week can add up under insurance-based care!

Where are you located?

298 Walnut Street, Newton, MA

264 Beacon Street, Boston, MA

Virtual services are available as well.

 

Should I sign up for physical therapy or personal training?

If you are looking for directed exercise for general health, please sign up for personal training. If you are experiencing pain, and/or unable to perform the activities you love, please sign up for physical therapy.

If you are signing up for in-person this distinction is very important as the space we utilize will be different and is not able to be changed at the time of the appointment. If you are unsure, please email me at schuyler@archphysicaltherapyandfitness.com.

What is a Initial Consultation?

This is a free service for people who are not yet clients, who have questions about working with Schuyler, or who want to see if they are a good fit before booking. Book here.

You can also use this option if you are interested in personal training services as I require a meeting to learn about your injury history, goals, etc. before starting. To book a physical therapy initial evaluation, please email schuyler@archphysicaltherapyandfitness.com.

Find Boston Based Providers We Work With

Click to find Boston based healthcare providers that I have met with, and trust with my clients care.

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